Business Name: Online Bokaro Pharmacy
Contact: 9470190230
Platform: WhatsApp
At Online Bokaro Pharmacy, we are committed to protecting your privacy and ensuring the security of your personal and medical information. This Privacy Policy outlines how we collect, use, store, and share your data when you use our services via WhatsApp or other digital platforms.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, email address, delivery address, ID proof (if required).
Medical Information: Prescriptions, medication history, doctor’s details.
Communication Data: Chats or voice messages exchanged via WhatsApp or other platforms.
Payment Information: Transaction details, mode of payment (we do not store card or UPI details).
2. How We Use Your Information
Your information is used to:
Process and deliver your medicine orders
Verify prescriptions and medical needs
Provide customer support and reminders
Ensure legal and regulatory compliance
Improve our services and communication
3. Sharing of Information
We do not sell or rent your personal data. We may share information only with:
Licensed pharmacists and healthcare professionals for order fulfillment
Delivery partners for shipping purposes
Government or legal authorities when required by law
4. Data Security
We implement industry-standard security measures to protect your data against unauthorized access, disclosure, or misuse. WhatsApp communication is end-to-end encrypted, but we also recommend not sharing sensitive data in group chats.
5. Data Retention
We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws (e.g., prescription record-keeping).
6. Your Rights
Depending on your location, you may have rights to:
Access, correct, or delete your data
Withdraw consent at any time
Lodge a complaint with a data protection authority
You can request any of the above by contacting us at win2leadworld@gmail.com.
7. Children’s Privacy
Our services are not intended for individuals under the age of 18 without parental or guardian consent.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website or shared through WhatsApp.
9. Contact Us
For any questions or concerns about your privacy, please contact:
Online Bokaro Pharmacy
Phone: +919470190230
Email: win2leadworld@gmail.com
WhatsApp: +919470190230